Information We Collect

When you visit igniteon-shine.com or use our services, we gather different types of information. Some you provide directly. Other data comes from how you interact with our platform.

Information You Give Us

Information We Collect Automatically

When you browse our site, certain technical data gets logged. This helps us understand how people use our platform and where we can improve.

How We Use Your Information

We don't collect data just to have it. Every piece serves a specific purpose in delivering better financial analysis tools and customer service.

Sharing and Disclosure

Sometimes we need to share information with others to operate our service. Here's when that happens and who might see your data.

Service Providers

We work with companies that help run our platform. Cloud hosting providers store our data. Email services help us communicate with you. Analytics tools show us how the site performs. These partners only access what they need to do their job, and they're contractually required to protect your information.

Legal Requirements

If Thai authorities request information as part of a legal investigation, or if we're required to comply with a court order, we'll provide necessary data. We'll notify you when possible unless prohibited by law.

Business Transfers

Should igniteon-shine merge with another company or get acquired, your information would transfer as part of that business transaction. The new entity would still need to honor the commitments made in this privacy policy.

Your Rights Under Thai Law

Thailand's Personal Data Protection Act gives you specific rights regarding your information. We take these seriously and have processes in place to honor your requests.

1. Access: You can request a copy of personal data we hold about you. We'll provide this within 30 days of your request.
2. Correction: Found something inaccurate? Let us know and we'll fix it promptly.
3. Deletion: You can ask us to delete your information. We'll comply unless we have a legal reason to keep it.
4. Data Portability: Request your data in a common format to transfer elsewhere if you choose.
5. Objection: You can object to certain processing activities, particularly for marketing purposes.
6. Restriction: Request that we limit how we use your data while you verify its accuracy or challenge our processing.
7. Withdrawal of Consent: If we're processing data based on your consent, you can withdraw that consent anytime.

To exercise any of these rights, contact us using the information at the bottom of this page. We'll respond within the timeframes required by Thai law.

Data Security Measures

We protect your information through multiple layers of security. But I should be honest – no system is completely bulletproof. We do our best with current technology and practices.

If we discover a data breach that affects your information, we'll notify you and relevant Thai authorities within the required timeframe.

Data Retention

We don't keep information longer than necessary. Different types of data have different retention periods based on their purpose and legal requirements.

Active User Data

While you're using our services, we maintain your account information and preferences. This continues as long as your account remains active.

Inactive Accounts

If you haven't logged in for 24 months, we'll reach out to confirm whether you want to keep your account. Without a response, we'll delete your personal information after 30 months of inactivity. Some anonymized data might be retained for analytics.

Legal and Financial Records

Thai regulations require us to keep certain records for specific periods. Financial transaction records stay on file for seven years. Tax-related information follows Thai Revenue Department guidelines.

Cookies and Tracking

Like most websites, we use cookies. These are small files stored on your device that help our site function properly and remember your preferences.

Essential Cookies

Some cookies are necessary for the platform to work. They handle things like keeping you logged in and remembering your comparison settings. You can't disable these without breaking core functionality.

Analytics Cookies

These help us understand how visitors use our site. We see which pages get the most traffic, where people spend time, and where they encounter problems. This data is aggregated and doesn't identify you personally.

Managing Cookie Preferences

Most browsers let you control cookies through settings. You can block or delete cookies, though this might affect how well the site works for you. Check your browser's help section for specific instructions.

International Data Transfers

Our servers are primarily located in Thailand, but some service providers operate globally. This means your data might be processed in other countries.

When we transfer data internationally, we ensure adequate protection through standard contractual clauses or other mechanisms approved under Thai law. Countries with equivalent data protection standards receive preferential treatment in our vendor selection.

Children's Privacy

Our financial comparison services target businesses and adults making financial decisions. We don't knowingly collect information from anyone under 20 years old (the age of majority in Thailand for most contracts).

If we discover we've accidentally collected data from someone younger, we'll delete it promptly. Parents or guardians who believe their child's information ended up in our system should contact us immediately.

Changes to This Policy

Privacy practices evolve as technology and regulations change. We'll update this policy periodically to reflect those changes.

Significant updates will be communicated through email if you have an account with us. We'll also update the "Last Updated" date at the top of this page. Continued use of our services after changes take effect means you accept the updated policy.

You can always find the current version at igniteon-shine.com/privacy-practices.html.